1shows Privacy Policy - User Information Protection

This Privacy Policy explains how 1shows collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to this policy.

Information We Collect

1shows collects various types of information to ensure our services run smoothly and securely for all users. The types of information collected include:

Account Information — your full name, email address, phone number, and password registered when creating your account.
Device & Browser Information — device type, operating system, web browser, IP address, and access log data collected automatically.
Local Payment Information — transaction details in Malaysian Ringgit (MYR), including payment methods used such as DuitNow or online banking. We do not store your full card number.
Cookies — small files stored on your device to enhance your browsing experience and customise how the platform is displayed.
Usage Data — pages visited, session duration, features used, and interactions with platform content.

Purpose of Data Use

Information collected by 1shows is used for the following purposes:

To verify user identity and manage accounts securely.
To process deposits and withdrawals in MYR quickly and accurately.
To deliver promotions, bonuses, and offers relevant to your activity.
To improve platform functionality and performance based on usage patterns.
To comply with applicable laws and regulations in Malaysia.
To detect and prevent fraud and account misuse.

Cookies and Tracking

1shows uses essential cookies to keep the platform running smoothly, as well as analytics cookies to understand how users interact with the site. You can manage your cookie settings through your browser, though disabling certain cookies may affect platform functionality.

We do not use cross-site tracking technologies to sell user data to external advertisers.

Data Storage and Security

All 1shows user data is stored on servers protected with industry-standard SSL encryption. Access to personal information is restricted to authorised personnel who require it to perform their duties.

We conduct regular security audits and use automated monitoring systems to detect suspicious activity. In the event of a data breach, affected users will be notified within a reasonable timeframe.

Inactive account data will be retained for the period required by law before being securely deleted.

1shows does not sell or rent users' personal information to third parties for marketing purposes. Information may only be shared in the following situations:

Legal compliance requirements or directives from competent authorities in Malaysia.
Technical service providers bound by strict confidentiality agreements.
Payment verification processed by licensed MYR transaction processors.

As a 1shows user, you have the following rights regarding your personal data:

Access — request a copy of the personal information we hold about you.
Correction — update inaccurate or outdated information via your account settings or by contacting support.
Deletion — request deletion of your account and personal data, subject to legal retention requirements.

Policy Changes and How to Contact Us

1shows reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated via the platform or by email. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights as a user, please contact our support team by email at: [email protected]

For more information about our services and frequently asked questions, visit the FAQ us.

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