1shows Responsible Gaming - A Safe Guide for Malaysian Players
At 1shows, we believe that the enjoyment of gaming should go hand in hand with personal responsibility. This page provides a comprehensive guide to help you enjoy a healthy, controlled, and stress-free betting experience.
1shows' Commitment to Responsible Gaming
1shows is committed to providing a safe, fair, and responsible betting environment for all users in Malaysia. We recognise that betting should be treated as entertainment only — not as a source of income or a way to resolve financial difficulties.
We actively support responsible gaming initiatives and provide users with a range of self-control tools to help them manage their gaming experience more wisely and responsibly.
Recognising Signs of At-Risk Behaviour
It is important for every player to be aware of early warning signs that gambling may be becoming a problem. Here are some indicators to watch out for:
Excessive Playtime
Spending excessive time playing to the point of neglecting daily responsibilities, family, or work.
Borrowing Money to Gamble
Using borrowed money, emergency savings, or cutting back on essential expenses just to keep playing.
Gambling-Related Emotional Distress
Feeling anxious, angry, or stressed when not playing, or using gambling as an escape from problems.
Chasing Losses
Continuing to play in an attempt to recover previous losses, even after reaching a set limit.
Hiding Gambling Habits
Lying to family members or friends about how often you gamble or how much money you spend.
Ongoing Financial Problems
Experiencing ongoing financial difficulties as a result of uncontrolled betting activity.
Setting Effective Time and Budget Limits
One of the most practical ways to keep gaming enjoyable is to set clear limits before you start a session. 1shows recommends the following approach:
- Daily or Weekly Deposit Limit: Set a maximum deposit amount in MYR that you are comfortable spending within a given period. Stick to this limit even when you feel confident about continuing to play.
- Session Time Limit: Set a timer or reminder on your device to limit the length of each gaming session. Taking a break after every one to two hours is a good habit to maintain.
- Loss Limit: Decide on a maximum loss amount you are comfortable with for the day. Once that limit is reached, stop playing and come back another day.
- Review Your Gaming History: Review your transaction history regularly to understand your spending patterns and make sure things are still under control.
Available Self-Control Tools
1shows offers several self-control tools to help users manage their gaming experience more responsibly. Contact our support team at [email protected] for more information or to activate any of the following features:
Deposit Limit
Set daily, weekly, or monthly deposit limits in MYR based on what you can afford. Limits can be lowered at any time, but increases are subject to a cooling-off period.
Cool-Off Period
If you feel you need a break, you can apply for a temporary cooling-off period lasting anywhere from a few days to a few weeks. Your account will be suspended temporarily without affecting your fund balance.
Self-Exclusion
For users who need a longer break, a self-exclusion option is available. This will fully block access to your account for a set period to protect your well-being.
Minor Protection
1shows takes the protection of children and young people seriously. This platform is strictly for users aged 18 and above. We apply an age verification process during account registration to ensure compliance.
We encourage parents and guardians to use parental control software on shared devices. If you suspect an account has been opened by a minor, please contact us immediately at [email protected] so prompt action can be taken.
Maintaining Life Balance and Seeking Help
Betting is just one small part of life. It's important to maintain healthy social relationships, good physical and mental well-being, and to keep up with your daily responsibilities to family and work. If gambling starts to interfere with any of these, it's a sign to step back and seek support.
If you or someone you know needs help with a gambling problem, we encourage you to seek professional support. Reach out to the 1shows support team at [email protected] or visit the FAQ for further guidance on self-control tools and support resources available in Malaysia.